Common Queries

What are the payment options?

Please visit the payment method section at checkout to learn all methods of payments currently accepted.  At this time, most major credit cards are accepted as well as PayPal and Square for in-person transactions.  Cash may also be accepted for any in-person events or transactions only.  Full payments must be received in order for the transactions to be completed and orders to be processed.​

What is your return policy?

For all customized orders, no returns, exchanges, or cancellations will be accepted, and all sales will be final.  All items are quality inspected prior to shipping to ensure highest quality handcrafted products are provided.  However, if you have any issues or concerns, please contact us.

All customized items are made with extra care, labor, and caution; and due to the nature of the various crafts, there will be no exceptions to the policy.

For all boutique items, exchanges may be made within 7 business days at the discretion of Sweet TreasYours such as changing sizes.  Please contact us should you need to make a return.  All items must be returned in the exact same condition as received, with all tags, etc., and with no alterations or defects.  All items are inspected for quality before being shipped.  In the event that size(s) and/or quantity(ies) are not available at the time of your exchange, a refund will be given for the amount of your original purchase price only for the items that are no longer available for exchanges.  Again, all items must be returned in the same condition as received.  For all exchanges, the purchaser is responsible for shipping costs to return the item(s) and/or any new shipping costs for any exchanges.  Sweet TreasYours strongly suggests that you read the specifications for all items, especially sizing, as well as return policies for each item, as sales are final with few exceptions such as exchanges.  

Currently, Sweet TreasYours, LLC is only shipping within the United States. 

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Most customized items are processed within 3-5 business days and will ship upon completion based on items and quantities ordered.  Larger quantities may require longer processing times, which will be relayed once order is placed and estimated processing time is available.  For larger orders, Sweet TreasYours strongly encourages that you place your order within 3 to 4 weeks in advance to ensure enough processing and shipping time.  Orders placed over the weekend and/or during holidays will typically start processing the following Monday with the exclusion of federal holidays, in which orders will begin processing the following business day.

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Products that do not require customization will be processed with varying times based on the item(s), quantity(ies), and availability.  The average processing time is 7-14 business days and varies with each item. Please see product specifications for each item for more information.

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Shipping calculations are based on weight and calculated automatically during completion of finalizing your order.

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Due to COVID-19 and delivery delays, no delivery guarantees can be made at this time.  This will be updated as time and circumstances permit.  It is recommended to place orders well enough in advance to ensure the arrival if needed for special occasions.